Renewals

To extend the due date of an item you may renew in person, through View Your Account on the library catalogue or website, or by telephone. Most items, except DVDs, may be renewed a maximum of 2 times. DVDs and Family Language Kits may be renewed once. FastView DVDs and FastRead Books are not renewable. If there is a Hold on an item, the item cannot be renewed.

There are a number of ways to renew:

• On the Internet*
• In person at the Library
• By calling the Main Library - Adult Circulation at (519) 886-1310 ext. 110 during regular open hours
• By calling the Main Library - Children's Circulation at (519) 886-1310 ext. 129 during regular open hours
• By calling the McCormick Branch at (519) 885-1920 during regular open hours
• Through the View Your Account option of the Library Catalogue (WEBCAT)
• Using the TelRenew telephone service

*Internet Renewals

A PIN (Personal Identification Number)is required for internet/online renewals. Access to your account is protected by your PIN.
1. Visit the library or phone 886-1310 ext. 110 Main
or 885-1920 McCormick. Have your library card ready as you will be asked for your barcode.
2. Choose your PIN.
3. Our staff enter your PIN on the system.

Limits

Certain limits apply to renewals:

• If a hold has been placed on an item it cannot be renewed
• Books, magazines, recorded books, kits and CDs may be renewed up to twice
• FastRead Books may not be renewed
• DVDs - regular may be renewed once
• FastView DVDs may not be renewed
• For more detail about renewal periods for specific items, see Loan Periods